Privacy Policy
1. Information We Collect
We collect information you provide directly to us, including your name, email address, postal address, phone number, and payment information when you make a purchase, create an account, or contact us.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Send you order confirmations and shipping updates
- Respond to your enquiries and support requests
- Improve our website and services
- Send promotional communications (with your consent)
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to process payments (Stripe), ship orders, or as required by law.
4. Data Security
We implement industry-standard security measures including encryption of sensitive data (email, phone numbers, addresses) both in transit and at rest. Payment processing is handled securely by Stripe.
5. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control cookie preferences through our cookie consent banner.
6. Your Rights
Under the Privacy Act 1988 (Cth), you have the right to access, correct, or delete your personal information. Contact us at support@yourstore.com to exercise these rights.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.